Our Service
◉ Provide detailed company and product information introduction,welcome to visit our factory.
◉ We provide customers with free technical consulting services.
◉ We recommend suitable products or OEM services according to customers' actual needs.
◉ We customize products, design drawings and provide samples for customers according to their needs.
◉ Product operation training, testing, operation methods and various points of attention and solutions to common problems.
◉ Provide 15 months warranty.
◉ After-sales service telephone 24 hours, commitment to solve problems within 24 hours.
◉ Provide complete repair and maintenance manuals.
◉ Provide professional after-sales service according to customers special needs.
Service Support
1.Who are we？
2.How can we guarantee quality?
3.What can you buy from us?
4. Why choose us?
FAQ
- Q1:Can I have a simple order？
A: Yes,we welcome sample order to test and check quality.
- Q3:Do you have any MOQ limit?
A: Low MOQ,1pc for sample checking is available .
- Q5:How to proceed an order?
A:Firstly let us know your requirements or application.
Secondly we quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly we arrange the production.
- Q7: Do you offer guarantee for the products?
A:Yes ,we offer 15 months warranty to our products.
- Q2:What about the lead time?
A: Sample needs 3-5 days.
- Q4:How do you ship the goods and how long does it take to arrive ?
A: Airline and sea shipping also optional.
- Q6: Is it ok to print my logo on the product?
A:Yes.Please inform us formally before our production and confirm the design firstly based on our sample.
Remark：
1. As a manufacture, We can customize the charging profile according to your battery, and customize the package, logo as per your requests.
2. Fast delivery in small quantities.
3. CE/FCC/KC/RCM/CB professional certification.
